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Business Policies - Shipping & Returns

Privacy Notice

Website Conditions of Use

BUSINESS POLICIES - SHIPPING & RETURNS

 

 

BUSINESS DAYS :  Angelica's normal business days are Tuesday through Saturday, excluding holidays determined by carriers.

 

SHIPPING AREA :  We ship nationwide, but at this time we are unable to ship to international addresses, P.O. Boxes, APO addresses or US territories.

 

CREDIT CARDS :  We accept Visa and MasterCard.  All charges are made in U.S. dollars.

 

SHIPPING TIME:

In stock items are shipped within 48 hours.  We will contact you if we can't meet these requirements. 

 

Out-of-stock items will ship within 7-10 business days.  If there are similar items (such as a smaller bottle of herbs) that we can ship immediately, we may contact you regarding your desire to substitute and ship right away or wait for the exact item that you want.  We will not charge your credit card until you have replied.  If you do not reply within 48 hours, we will ship the items that are available and back order the other.

 

Standard service arrives in 5-7 business days, excluding holidays. 

 

HANDLING COSTS:

A charge of $2.00 will be added to your shipping costs to cover the cost of shipping materials, processing fees, etc.

 

RETURNS & EXCHANGES:

Your satisfaction is important to us.  If, for any reason, you would like to exchange or return an item, we are happy to replace it with another or refund the credit card used for the purchase.  This excludes opened bottles of herbal medicines.  Unfortunately, we are unable to accept returns on  teas or other food items due to Food and Drug regulations.

 

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Privacy Notice

 

 

Information Collection and Use:

Angelica's is the sole owner of the information collected on this site.  We will not sell, share or rent this information to others in ways different from what is disclosed in this statement.  Angelica's collects information from our users at several different points on our website for order fulfillment.

 

Orders:

We request information from the user on our order form.  Here a user must provide contact information (like name and shipping address) and financial information such as their credit card number and expiration date.  This information is used for billing purposes and to fill customer's orders.  If we have trouble processing an order, this contact information is used to get in touch with the user.

 

Links:

This web site contains links to other sites.  Please be aware that we are not responsible for the privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

 

Security SSL Encryption:

This website takes every precaution to protect our users information. When users submit sensitive information via the website, your information is protected both online and off-line.

 

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, you will see the URL changes form http to https.  The "s" stands for secure.  In some cases you will also see the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked or open, when you are just surfing. 

 

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line.  All of our users' information, not just the sensitive information mentioned above, is restricted in our office.

 

Correction/Updating Personal Information:

If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to use. This can usually be done by emailing.

 

Changes to the Internet Privacy Policy:

This Internet Privacy Policy is effective as November 1, 2007.  If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

If you would like to make changes to your account or if you have any questions or concerns about our Privacy Policy, please call us at 559-642-6886 or email us at angelicasherbs@sti.net.

 

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Angelica's Herbals / Angelica's Natural Health & Beauty

Website Conditions of Use

 

 

1.  Your use of the service will be subject to the terms of this Terms of Service Agreement (Conditions of Use). The Conditions of Use may change from time to time.  Use of service after a change will subject you to the new terms.  IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICE, AS VIOLATION OF THE TERMS CAN LEAD TO LEGAL LIABILITY.

 

2.  Exclusions of Warranty and Liability:

 

ANGELICA'S WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ILLNESSES OR LOSSES DUE TO THE PURCHASE AND USE OF ANY PRODUCTS PURCHASED THROUGH THIS WEB SITE.  WE DO NOT WARRANTY ANY PRODUCTS OR SUGGESTED USES.  PURCHASE AND USE OF THESE PRODUCTS IS NOT IMPLIED TO BE A SUBSTITUTE FOR THE CARE OF A LICENSED HEALTH CARE PRACTITIONER.  PLEASE CONSULT YOUR HEALTH CARE PRACTITIONER  IF YOU ARE PREGNANT, MAY BECOME PREGNANT, OR ON ANY MEDICATIONS.

 

THE SERVICE AND ANY EXECUTABLE PROGRAMS AND OTHER MATERIALS PROVIDED THROUGH THE SERVICE ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, AND ALL EXPRESS OR IMPLIED WARRANTIES ARE HEREBY EXCLUDED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANGABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  WE DO NOT WARRANT THAT THE SERVICE OR ANY MATERIALS OBTAINED THROUGH THE SERVICE ARE VIRUS-FREE.  IF YOU DOWNLOAD EXECUTABLE PROGRAMS FROM THE SERVICE, THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF SUCH PROGRAMS IS ASSUMED BY YOU.   WE ARE NOT RESPONSIBLE FOR THE ACURACY OF OR ERRORS OR OMISSIONS IN ANY SUCH PROGRAMS WILL BE UNINTERRUPTED OR ERROR-FREE, ORTHAT ANY DEFECTS IN ANY SUCH PROGRAMS WILL BE CORRECTED.  WE DO NOT WARRANT THAT THE CONTENT OF ITS SITE WILL BE ERROR FREE.

 

ANGELICA'S WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOST PROFITS OR REVENUE; LOSS OF USE OF OR RELIANCE ON THE SERVICE, INFORMATION PROVIDED OR OF ANY EXECUTABLE PROGRAMS; LOSS OF USE OF DATA OR EQUIPMENT; OR OTHER SIMILAR DAMAGES) ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE OR ANY EXECUTABLE PROGRAM OBTAINED THROUGH THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE LIKELIHOOD OF SUCH DAMAGES. IN NO EVENT SHALL ANGELICA'S TOTAL LIABILITY TO YOU FO RALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRAT, TORT, OR OTHERWISE) RELATING TO THE USE OF THIS SITE AND PROBLEMS WITH YOUR PERSONAL COMPUTER.

 

SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMANGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

 

This site may contain links to other Web sites that are owned and operated by third parties. You acknowledge that angelica's is not responsible for the accuracy, content, or availability of information accessed or linked to through the site, nor does the  inclusion of any such link imply endorsement bgy Angelica's of that Web site.

 

All such material is provided of informational purposes only and does not imply any endorsement of any particular product or affiliation with any particular Vendor.  You acknowledge that you are solely responsible for determining what, if any, Products are suitable for our purposes and for any loss, liability, damage or costs you may suffer as a result of any purchases you make.

 

3.  Angelica's cannot be held responsible for the use of any program or software that you acquire through links on our site, should they cause your computer to have problems.  Angelica's only provided information to the visitors on where those items can be found.

 

You may have the opportunity to order or receive services. Through the site directly or through links on the site. All products for sale (unless otherwise noted as owned or offered by Angelica's are provided by third-party vendors pursuant to agreements, license or other arrangements between that Vendor and you.  All aspects of your transactions regarding the products, including, but not limited to, purchase terms, payment terms warranties, guarantees, maintenance and delivery, are solely between you and the applicable Vendor.  Your rights and remedies with respect to such transactions shall be solely against the applicable vendor and any questions, complaints or claims related to any Product should be directed to that vendor.

 

By using the site you acknowledge and agree that Angelica's and/or its affiliates shall have no liability for any cost, damage or harm arising directly or indirectly in connection with any of the products ordered or received through this site or through links on this site.

 

You acknowledge, consent and agree that Angelica's may access, preserve and disclose your account information and content if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce the Conditions of Use;  (3) respond to claims that any Content violates the rights of third parties; (4) respond to your requests for customer game; or (5) protect the rights, property or personal safety of Angelica's, its users and the public.  If you are found to be in violation of the Conditions of Use, your account will be frozen and not available for use.

 

Should you need to contact us regarding any of these issues, please  use this link to contact us:  email.

 

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